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THE UNITY OF DESIGN & TECHNOLOGY

Country Homes began to see a disconnect amongst their sales representatives, décor studio managers, warranty department, and with trades. Country Homes had been using NEWSTAR accounting software since 2005, though the system had never been utilized to its
full potential. Manual processes created ineffective communication and ineffective data flow between departments. With accelerating growth, these disconnects became more apparent and staff faced challenges to consistently deliver that premium customer experience.

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